We at lanson strive to sustain our quality and brand promise as our 1500 lansonites and our service points today service more than 500 cars a day toyotas it is our pride that lanson toyota is the preferred choice for all discerning customers and we strive to ensure our deliverables through total customer satisfaction.
There are dozens of factors contributing to the success (or failure) of businesses, and customer satisfaction is one of them discover the top 5 reasons nowadays when social media play such an important role in making decisions it's crucial to keep an eye on a quality of customer service you provide not convinced yet.
Many strategies exist, but overlooking the fundamentals of how to measure customer satisfaction can be detrimental to your business here are 4 key customer satisfaction is influenced by perceived quality of product and service attributes, and is moderated by expectations of the product or service the researcher must.
Mohammad javed, drparul gupta, drvishal saxenarole of service quality and customer satisfaction in four wheeler automobile service industry: a review k j vinodini & dr p umarani, “analysing customer satisfaction towards quality of service and sales at lanson toyota, chennai ”, ijambu issn 2348-1382.
Customer satisfaction is a term frequently used in marketing it is a measure of how products and services supplied by a company meet or surpass customer expectation customer satisfaction is defined as the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its.